Subject: New Reply Received - Re: Your order number 9405129080 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 12:30:26 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Your order number 9405129080 is ready for collection  Ticket comment <div dir="auto">But you made mistake with the store!! Un exceptional customer service. I will get some help. So things will ly there for 2 weeks and I have to wait another week for refund!!! Why can't you send items to me because you made a mistake. Please let someone from. Customer service phone me!  </div>
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<div>On Sun, 11 Dec 2022, 16:27 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Susan​,</div>
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<div dir="ltr">Thank you for contacting us, and giving us the opportunity to serve you.</div>
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<div dir="ltr">We're sorry to hear that you wish to cancel your order.<br><br>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.<br><br>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br><br>And kindly note that we are unable to change the pick up location of the order after it has been confirmed, we are really sorry for this.</div>
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<div dir="ltr">Thanks for your patient and understanding.</div>
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<br>Feel free to reach out to us for any further assistance!<br>
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<div dir="ltr">Thank You,<br>Centrepoint Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5447123