Subject: Ticket Assigned - Conversation with Hamza
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 12:23:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hamza Hamza                    Hello           04:15 PM, 11th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:15 PM, 11th Dec                   MAX UAE whatsapp bot                    Hello Hamza , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:15 PM, 11th Dec                     Hamza                    5           04:15 PM, 11th Dec                   MAX UAE whatsapp bot                    Hi Hamza , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:15 PM, 11th Dec                     Hamza                    5           04:15 PM, 11th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:15 PM, 11th Dec                   Mais                   Hi Hamza, I am Mais, thank you for contacting us, how may I assist you today?           04:16 PM, 11th Dec                     Hamza                    I have ordered an article yesterday & it should be arriving today           04:17 PM, 11th Dec                     Hamza                    But i still haven't got it delivered           04:17 PM, 11th Dec                     Hamza                             04:17 PM, 11th Dec                     Hamza                    Can u please let me know when I'm gonna get it?           04:17 PM, 11th Dec                   Mais                   please allow me a minute to check for you further           04:18 PM, 11th Dec                     Hamza                    Because tomorrow i will not be available on the given adress, i must need it today as soon as possible           04:18 PM, 11th Dec                   Mais                   We have checked for you and found via your order tracking number that your order has been out for delivery on (Dec 11\22), and we hope it will be delivered to you as soon as possible.           04:20 PM, 11th Dec                   Mais                   please allow us the time so that the order can be delivered           04:21 PM, 11th Dec                     Hamza                    Will it must deliver today?           04:21 PM, 11th Dec                   Mais                   yes sure we will do our best to deliver the order at the soonest we can           04:21 PM, 11th Dec                     Hamza                    Ok           04:21 PM, 11th Dec                   Mais                   Is there anything else I can assist you with?           04:21 PM, 11th Dec                     Hamza                    No thanks alot. Just get me deliver that package because tomorrow I won't be at the given location           04:22 PM, 11th Dec                   Mais                   we will do our best to deliver the order at the soonest we can, thank you for your patient and understanding           04:22 PM, 11th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:23 PM, 11th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5447538