Subject: New Reply Received - Re: Your order number 9405129080 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 12:10:56 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Your order number 9405129080 is ready for collection  Ticket comment <div dir="auto">Please refund my!!!!! I can't go to Dubai to pick up clothes from Abu Dhabi. Bad service. Or sent it TO Yas Mall. Please let me know! </div>
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<div>On Sun, 11 Dec 2022, 16:04 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Susan​,</div>
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<br>Thank you for reaching out to us, and giving us the opportunity to serve you. </div>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.<br> <br>We would like to inform you that your order 9405129080 is now ready for collection, from the store (Mall of the Emirates) and it will be available for collection till 14 days start from the date of receiving the pick up message, and we are really sorry that we are unable to change the pick up location of the order after it has been confirmed.<br> <br>Kindly make sure to have your ID or Passport, during the pickup, as well please note that anyone from your end can collect the order on your behalf if you wish, just please make sure to have his/her ID.<br> <br>Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process. </div>
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<div dir="ltr">Once again please accept our full apology, and thanks for your patient and understanding.<br> <br>Feel free to reach out to us if you need any further assistance. <br> </div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5447123