Subject: Ticket Assigned - Conversation with Sheena
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 12:19:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sheena Sheena                    Anything on the order           04:13 PM, 09th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:13 PM, 09th Dec                   MAX UAE whatsapp bot                    Hello Sheena , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:13 PM, 09th Dec                     Sheena                    1           04:13 PM, 09th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:13 PM, 09th Dec                     Sheena                    9404890978           04:14 PM, 09th Dec                   MAX UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it.   You can also easily track your order from My Account > Order History.            04:14 PM, 09th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:14 PM, 09th Dec                     Sheena                    2           04:14 PM, 09th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:14 PM, 09th Dec                     Sheena                    1           04:14 PM, 09th Dec                   MAX UAE whatsapp bot                   Please enter your email address           04:14 PM, 09th Dec                     Sheena                    [email-masked]           04:14 PM, 09th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:14 PM, 09th Dec                   Mais                   Hi Sheena, I am Mais, thank you for contacting us, how may I assist you today?           04:16 PM, 09th Dec                   Mais                   we can see that you have contacted us regarding your order 9404890978           04:16 PM, 09th Dec                     Sheena                    Yes           04:16 PM, 09th Dec                     Sheena                    Mais.           04:17 PM, 09th Dec                     Sheena                    Any update on my order           04:17 PM, 09th Dec                     Sheena                    I chatted with you regarding this little while ago           04:17 PM, 09th Dec                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           04:17 PM, 09th Dec                   Mais                   we will get in touch with you at the soonest we can           04:18 PM, 09th Dec                   Mais                   Is there anything else I can assist you with?           04:18 PM, 09th Dec                     Sheena                    No           04:18 PM, 09th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5438997