Subject: Ticket Assigned - Conversation with hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 13:10:06 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9404673078 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP120822001903     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502781068            04:59 PM, 08th Dec                   Mais                   Hi kylie, I am Mais, thank you for contacting us, how may I assist you today?           05:00 PM, 08th Dec                   Mais                   we can see that you have contacted us regarding your order 9404673078           05:00 PM, 08th Dec                     hi                    hi i just want to know           05:01 PM, 08th Dec                     hi                    they should deliver           05:01 PM, 08th Dec                     hi                    yesterday           05:01 PM, 08th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (9404673078) has been out for delivery on (Dec 8\22), and we hope it will be delivered to you as soon as possible.           05:01 PM, 08th Dec                   Mais                   please allow us the time so that we can do the needful and deliver your order successfully           05:02 PM, 08th Dec                   Mais                   Is there anything else I can assist you with?           05:02 PM, 08th Dec                     hi                    i just want to know if they will deliver today           05:02 PM, 08th Dec                     hi                    because right now its 5 already           05:02 PM, 08th Dec                     hi                    please let me know           05:03 PM, 08th Dec                     hi                    today or tomorrow           05:03 PM, 08th Dec                     hi                    i need to leave in office after 6           05:03 PM, 08th Dec                   Mais                   please note that we are unable to determine a specified hour, but make sure that you will be contacted before delivering the order, so please arrange with the courier partner to deliver the order at your specified time           05:04 PM, 08th Dec                   Mais                   Is there anything else I can assist you with?           05:07 PM, 08th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:09 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5435037