Subject: Ticket Assigned - Conversation with Iqra Razzaq
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 13:10:33 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Iqra Razzaq Iqra Razzaq                    Hi           05:04 PM, 08th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:04 PM, 08th Dec                   MAX UAE whatsapp bot                    Hello Iqra Razzaq , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:04 PM, 08th Dec                     Iqra Razzaq                    1           05:04 PM, 08th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           05:04 PM, 08th Dec                     Iqra Razzaq                    9404070923           05:05 PM, 08th Dec                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:05 PM, 08th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:05 PM, 08th Dec                     Iqra Razzaq                    2           05:05 PM, 08th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:05 PM, 08th Dec                     Iqra Razzaq                    1           05:05 PM, 08th Dec                   MAX UAE whatsapp bot                   Please enter your email address           05:05 PM, 08th Dec                     Iqra Razzaq                    [email-masked]           05:05 PM, 08th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:05 PM, 08th Dec                   Mais                   Hi Iqra, I am Mais, thank you for contacting us, how may I assist you today?           05:06 PM, 08th Dec                   Mais                   we can see that you have contacted us regarding your order 9404070923           05:07 PM, 08th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:08 PM, 08th Dec                   Mais                   we will get in touch with you at the soonest we can           05:08 PM, 08th Dec                   Mais                   Is there anything else I can assist you with?           05:08 PM, 08th Dec                     Iqra Razzaq                    No           05:09 PM, 08th Dec                     Iqra Razzaq                    Thank you           05:09 PM, 08th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:10 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5435043