Subject: Ticket Assigned - Conversation with Adnan
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 10:34:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adnan Adnan                    Hey           02:21 PM, 08th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            02:21 PM, 08th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:21 PM, 08th Dec                     Adnan                    1           02:21 PM, 08th Dec                   MAX UAE whatsapp bot                    Hello Adnan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:21 PM, 08th Dec                     Adnan                    1           02:21 PM, 08th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           02:21 PM, 08th Dec                     Adnan                    9404875976           02:22 PM, 08th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:       You can also easily track your order from My Account > Order History.             02:22 PM, 08th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:22 PM, 08th Dec                     Adnan                    2           02:22 PM, 08th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:22 PM, 08th Dec                     Adnan                    1           02:22 PM, 08th Dec                   MAX UAE whatsapp bot                   Please enter your email address           02:22 PM, 08th Dec                     Adnan                    [email-masked]           02:22 PM, 08th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:22 PM, 08th Dec                   Mais                   Hi Adnan, I am Mais, thank you for contacting us, how may I assist you today?           02:24 PM, 08th Dec                   Mais                   we can see that you have contacted us regarding your order 9404875976           02:24 PM, 08th Dec                     Adnan                    I wanted to change the address of my order           02:24 PM, 08th Dec                   Mais                   please provide us with the new address           02:27 PM, 08th Dec                     Adnan                    403/243, Street 13, Discovery Gardens.           02:28 PM, 08th Dec                   Mais                   please confirm your contact number as well           02:29 PM, 08th Dec                     Adnan                    0503112084           02:29 PM, 08th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:31 PM, 08th Dec                   Mais                   we will get in touch with you at the soonest we can           02:31 PM, 08th Dec                   Mais                   Is there anything may I assist you with?           02:31 PM, 08th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:33 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5433977