Subject: New Reply Received - My refund
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 08:31:48 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  My refund  Ticket comment <div dir="auto">All of that it is for the same person me </div>
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<div>On Wed, 7 Dec 2022 at 12:30 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>There is a new comment in the ticket submitted by Rssyy222 to HelpMaxAE</div>
<br> Comment added by : Rssyy222<br><br>Comment Content: <br><div dir="auto">This is an authorised email </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Max</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;</span><br>Date: Wed, 7 Dec 2022 at 11:31 AM<br>Subject: Re: [#5425757] - My refund<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br><br><br>
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<div dir="ltr">Hi Rayan,</div>
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<div dir="ltr">Thank you for shopping with us, and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you.<br><br>We'd like to confirm you that order 1703706496  has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br><br>However, kindly note that the amount of OMR11.25 has been deducted from your card (OMANNET) for the success order 1703978770 which was placed on 2-12-22, and it has been delivered successfully.</div>
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<div dir="ltr">​Thanks for your patient and understanding.<br><br>Feel free to get in touch with us for further assistance!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">null</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5425757