Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 05:38:22 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div dir="ltr">Dear,<div><br></div>
<div>What is the information you are looking for from me?</div>
<div><br></div>
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<div>Regards,</div>
<div>Hari</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Dec 6, 2022 at 8:21 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5414480</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mais Hasan : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Hari,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Please accept our sincere apologies for the inconvenience caused, <br><br>We would like to inform you that we have processed the refund of amount (<span style="white-space:pre-wrap" dir="ltr"> </span>OMR20.50) on (05/12/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5414480