Subject: New Reply Received - Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 16:36:17 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Order confirmed!  Ticket comment <div dir="auto">Good evening.</div>
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<div dir="auto">Hope you are doing well.</div>
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<div dir="auto">May I please the status of my order, if it is ready to collect? <span style="color:rgb(30,30,30);font-family:Helvetica,Arial,sans-serif;font-size:13.913043022155762px;text-align:right;word-spacing:1.545893669128418px;background-color:rgb(242,242,242)">7804501817, this will be the order number. Thank you.</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 25 Nov 2022 at 10:26 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5297015</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi Katherine,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please accept our sincere apologies for the inconvenience caused,<br><br>We have checked and we would like to inform you that our courier team contacted on your contact number and delivered the order on 21/11/2022.<br><br>We request you to please check with your security, family members and neighbors regarding your order. and confirm the same <br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5297015