Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 12:56:44 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/SIZ_Qj5zELQMI6-rKzT44w~~/AALN9wA~/RgRlbx4GPVcDc3BjQgpjiobqjWOgoKNdUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear team,<br>
<br>
Well noted, we will alert the team to expedite the return process. 
<div>Best regards, <br>
<span class="labelnormal"><span class="labelname_sf">Ali Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/12/2022 3:08 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5411562] - Returns<br>
 
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<div dir="ltr"> Hi Team,<br>
<br>
Problem Statement: Late Delivery back to warehouse.<br>
Order Date:   Nov 27, 2022<br>
Order ID:  9403015303<br>
​AWB: SD008783651<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: ​This order was collected from the customer on 30/11/2022 and it was not delivered back to the warehouse so that we can process the refund kindly arrange delivery back to ware house ASAP. <br>
<br>
Regards,</div>

<div dir="ltr">Mais</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/sCZxUqPYaM-vXO41VNpF_g~~/AALN9wA~/RgRlbx4GPlcDc3BjQgpjiobqjWOgoKNdUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5411562