Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 10:33:28 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Yes it has been delivered thank you so much </div>
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<div>On Thu, 17 Nov 2022 at 1:32 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5277532</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi Czerina​,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused and for the delay. This is definitely not the experience we wish you had when shopping on our website.<br><br>We would like to inform you that after checking your order No. (7800229105), and according to the information available to us, it turns that your order was successfully delivered on (11/16/22), so could you please confirm that to us or not so that we can check for you and assist you further.<br><br>Once again please accept our full apology for the delay, and thanks for your patient and understanding.</div>
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<br>We are looking forward to hear from you soon​!</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team.</div>
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<div dir="ltr"><span style="font-family:georgia,serif">Best Regards,</span></div>
<div><font><b>Czerina Yves M. Gatus</b></font></div>
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<b style="color:rgb(0,0,255)"><font>(</font></b><span style="color:rgb(0,0,255)"><font>Mobile N</font></span><span style='font-family:garamond,"times new roman",serif;color:rgb(0,0,255)'>o. 33228590)</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5277532