Subject: New Reply Received - Re: How easy was our returns process?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Dec 2022 17:03:17 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="auto">Yes i just checked now only but can i used this credit to  pay in centerpoint store itself or purchase through online only?</div>
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<div dir="auto">Thank You</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 1 Dec 2022 at 8:49 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mark​,</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We are really sorry for this problem you are facing.<br><br>We have checked your order (4701065897), and found that the amount (122 QAR) has been returned to your My Credit successfully by us.<br><br>And we advise you to try clearing your browser's cache/cookies and if you are using the app, please try to reinstall/update it.<br><br>In the event that you are unable to see the amount in your My Credit, please make sure that you are logged into your account linked to the e-mail (<a href="mailto:[email-masked]" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' rel="noreferrer">[email-masked]</a>), and in case the amount does not appear in your account, please provide us with screenshot about the issue so that we can check for you and assist you to the fullest.<br><br>We thank you for your cooperation and assistance, and we look forward to hearing from you soon<br><br>Do not hesitate to contact us if you have any other inquiries!<br><br>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Centrepoint </span>Support Team.</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from Gmail Mobile</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5381882