Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 03:05:54 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.   Ticket comment <div>Dear sir,
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<div>Case is still not solve please reconsider </div>
<div>Regards<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 28 Nov 2022, at 11:24 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5347769</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi Sadia,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us, and giving us the opportunity to serve you,<br>
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Please accept our sincere apologies for the inconvenience caused,</div>
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We would like to inform you that we have processed the refund of amount (AED 14.5) for the cancelled item  your order on (25/11/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br>
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We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Max </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5347769