Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 06:44:35 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="ltr">Hi Sir,<div><br></div>
<div>Can I exchange this item with another  in the nearby Max Store?</div>
<div><br></div>
<div>Thanks</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 24, 2022 at 10:41 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi S​abu,</div>
<div dir="ltr">
<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>Please accept our full apologies for the inconvenience caused to you, and we regret to inform you that the exchange service is not available for MAX products.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">However, we would like to inform you that we have created a new return request for the item, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details, so that we can collect it at the soonest we can and refund the amount.<br><br>As well, in case you have faced any issue while filling the email please let us know so that we can check for you and assist you further.</div>
<div dir="ltr">
<br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Max </span>Support Team.</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5335150