Subject: New Reply Received - Re: You haven't collected order number 9401138583
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 10:35:05 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: You haven't collected order number 9401138583  Ticket comment <div dir="auto">hi<div dir="auto">I can't come to Abu Dhabi. Please cancel the order and return the money. I ordered for Umm Al Quwain from the beginning.  And the address is in the office. This was a mistake on your part.<br>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 23 Nov 2022, 09:22 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ebrahim,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for reaching out to us, and giving us the opportunity to serve you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Please accept our full apologies for the inconvenience caused to you, and we regret to inform you that we are regret to inform you that we are unable to change the pick up location of the order after it has been confirmed.<br> <br>As well, we would like to inform you that your order 9401138583 is now ready for collection, and it will be available till 14 days start from the date of receiving the pick up message.<br> <br>Kindly make sure to have your Emirates ID or Passport, during the pickup, ana please note that anyone from your end can collect the order on your behalf if you wish just please make sure to have his/her ID.<br> <br>Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Once again please accept our full apology, and thanks for your patient and understanding.<br> <br>Feel free to reach out to us if you need any further assistance!<br><br>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team.</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5327942