Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 12:11:32 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Good afternoon...yesterday  your  customer service is calling me  regarding  my order..she  told  me  my order will be  delivered yesterday evening..i've  waited  those thing  that she  said to be  delivered yesterday but  its  not  come..kindly inform me  if u want to  deliver  it  or not  so that  i will order  another online..thank you  and  have  a good day&#128522;</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 28 Dec 2022, 2:26 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5507015</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Ann,<br><br>Thank you for reaching out to us.<br><br>We are following up with you regarding order number: 8407191751. Your order already on its way and will be delivered soon. <br><br>You can track the order on the following link: <a href="https://www.trackingmore.com/track/en/100079903073?express=postaplus" rel="noreferrer" target="_blank">https://www.trackingmore.com/track/en/100079903073?express=postaplus</a> with the tracking number: 100079903073.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Before attempting the delivery of your products, our courier agent will contact you. We would request you to instruct the courier agent to deliver the items in specific time.</div>
<div dir="ltr">​<br>If you do not receive your order within the specified time frame, please do let us know.​</div>
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<br>We hope this helps and have a great day! Stay Safe!<br><br>Thank You,</div>
<div dir="ltr">Max Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5507015