Subject: Ticket Assigned - Conversation with Aysha Thamanna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 07:37:48 +0000

Hi Zeina Abdeen,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aysha Thamanna Aysha Thamanna                    Hello           07:00 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:00 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:00 PM, 22nd Dec                     Aysha Thamanna                    1           07:00 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    Hello Aysha Thamanna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:00 PM, 22nd Dec                     Aysha Thamanna                    1           07:00 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:00 PM, 22nd Dec                     Aysha Thamanna                    9406190297           07:01 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    Thanks, your order is Collected    We checked and your order was collected on 2022-12-19             07:01 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 22nd Dec                     Aysha Thamanna                    I didn’t collect my order           07:01 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 22nd Dec                     Aysha Thamanna                    I didn’t collect my order           07:02 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 22nd Dec                     Aysha Thamanna                    2           07:02 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 22nd Dec                     Aysha Thamanna                    1           07:02 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:02 PM, 22nd Dec                     Aysha Thamanna                    [email-masked]           07:02 PM, 22nd Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:02 PM, 22nd Dec                   Abdulqader                   Hi  Aysha  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           07:03 PM, 22nd Dec                     Aysha Thamanna                    9406190297           07:04 PM, 22nd Dec                     Aysha Thamanna                    This is my order and I didn’t collect ot           07:04 PM, 22nd Dec                     Aysha Thamanna                    It*           07:04 PM, 22nd Dec                     Aysha Thamanna                    Ther           07:04 PM, 22nd Dec                     Aysha Thamanna                    Hello           07:04 PM, 22nd Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:05 PM, 22nd Dec                     Aysha Thamanna                    Ok           07:05 PM, 22nd Dec                   Abdulqader                   Please note that order No. (9406190297 ) has been collected from the store on  12/19/22           07:05 PM, 22nd Dec                     Aysha Thamanna                    I didn’t collect           07:06 PM, 22nd Dec                     Aysha Thamanna                    I don’t know who collected it           07:06 PM, 22nd Dec                     Aysha Thamanna                    I didn’t go there           07:06 PM, 22nd Dec                     Aysha Thamanna                    Without my id how can you give my order to someone else           07:06 PM, 22nd Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:07 PM, 22nd Dec                     Aysha Thamanna                    Now i saw the message and i called them but I didn’t get           07:08 PM, 22nd Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           07:10 PM, 22nd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:12 PM, 22nd Dec                     Aysha Thamanna                    No           07:12 PM, 22nd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:14 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5494051