Subject: New Reply Received - Order number 4707155363
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 10:00:38 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  Order number 4707155363  Ticket comment <div>
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<div dir="ltr"> Your transport partner picked the item already </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, December 26, 2022 10:02:20 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5503101] - Order number 4707155363
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<div dir="ltr">Hi Asma_shz,<br>
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Thank you for contacting us and giving us the opportunity to serve you.<br>
<span style="font-size:14px"><br>
</span><span dir="ltr" style="font-size:14px">Please accept our full apologies for this inconvenience,we know this is not the ideal experience to shop with us.</span><br>
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</span><span dir="ltr" style="font-size:14px">By checking, we found that a return request for order No.4707155363 was created on 12/25/22  and the request will be received by the transport partner within 2 to 5 official working days.</span><br>
<span style="font-size:14px"><br>
</span><span style="font-size:14px">If the returns are not received by the transport partner within the specified time, please contact us again to serve you to the fullest.</span><br>
<span style="font-size:14px"><br>
</span><span dir="ltr" style="font-size:14px">You can also track the return request via the website
<a href="https://bit.ly/3v0Daf7" rel="noreferrer">https://bit.ly/3v0Daf7</a> through the tracking number RP1225220006962.</span><br>
<span style="font-size:14px"><br>
</span><span style="font-size:14px">Thank you for your shopping and cooperation with us.</span><br>
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</span><span dir="ltr" style="font-size:14px">Do not hesitate to contact us if you have any inquiries.</span>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Max </span>Support
 Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5503101