Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 09:34:08 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Ok I'll go to the nearest store n return<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 26, 2022, 9:56 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">​​Hi Aisha,<br><br>Thank you for reaching out to us and giving us the opportunity to help you.<br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">Please accept our full apologies for this inconvenience.</span>
</div>
<div dir="ltr"><span dir="ltr" style="font-size:14px">​</span></div>
<div dir="ltr">
<span dir="ltr" style="font-size:14px">We would like to inform you that you can only return your products to the nearest store within 14 days of receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px"> If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">We thank you for choosing us, and we look forward to serving you later.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">We are pleased to assist you, do not hesitate to contact us if you have any other questions.</span><br><br>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495756