Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 18:32:28 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">My order was never delivered to Festiva City mall.</div>
<div dir="auto"><br></div>
<div dir="auto">Please cancel the order and refund my money.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Keval Shah </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 25 Dec 2022, 09:48 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Keval,<br><br>Thank you for contacting us and choosing us to serve you.<br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">Please accept our full apology for the inconvenience caused to you.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">We see that you have placed your order Dec 25, 2022 and the expected date to collect your order is 25-12-2022,you’ll receive an SMS and an email when your order is ready for collection.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">In the event that no SMS or e-mail is received within the specified time by today, please contact us again to assist you in the fullest way</span><br><br><span style="font-size:14px">We thank you for your understanding and cooperation.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Feel free to get in touch with us for further assistance.</span>
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<span style="font-size:14px" dir="ltr">​</span><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5502001