Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 11:58:20 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear sir</div>
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<div>Please find the attached statement for your reference</div>
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<br><img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzk0MTMzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fO6Ug0BnkrCdtF8XIjNXuexzEVqS_bGhsFij2w4Wsa8" data-id="2044007941338"><img alt="image1.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzk0MTMzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.n61b-jyxNB8DiTOU_yTAdBzjbHqKq0-cK3PMZg63p3M" data-id="2044007941339"><br><div dir="ltr">Tester Electromechanical L.L.C<div>T: 04 320 7848</div>
<div>M: +971 52 513 8086</div>
<div>E: [email-masked]</div>
<div>W: <a href="http://www.tester.ae" rel="noreferrer">www.tester.ae</a></div>
<div>P.O. Box : 410368 | Dubai I UAE</div>
<div><span style="font-size: 17pt">DUBAI (H.O.) | BR: ABU DHABI- UAQ</span></div>
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<div>On 25 Dec 2022, at 12:43 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Dilshad,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br><span style="font-size: 14px"><br></span><span style="font-size: 14px">Please accept our full apologies for this inconvenience.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px" dir="ltr">We would like to inform you that we have processed the refund of amount AED55.80 on 12/11/22 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px">We request you please to check with your bank and in case the amount still not showing please provide us with a bank statement.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px">We thank you for your cooperation and understanding, and we are looking forward to hearing from you soon.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px" dir="ltr">Feel free to email us if you need further assistance. We will be happy to help!</span><br><br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495177