Subject: New Reply Received - Defected Product Order #9403687476
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 10:33:53 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  Defected Product Order #9403687476  Ticket comment <div dir="ltr">Hi Team,<div><br></div>
<div>Tyres are not working properly, also the seat adjustment got broken. My baby is just 1 year old. pls assist in the same attaching the broken parts of the same seat</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Dec 25, 2022 at 12:13 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Aqib,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for contacting us and giving us the opportunity to serve you.<br><span style="font-size:14px"><br></span><span dir="ltr" style="font-size:14px">Please accept our apologies for the inconvenience caused to you.</span>
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<span dir="ltr" style="font-size:14px">​</span><br>
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<span dir="ltr" style="font-size:14px">​</span>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</span><br><br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Babyshop </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044007938421'>IMG_20221225_143123759.jpg</a><br />2. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044007938422'>IMG_20221225_143115647.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5502474