Subject: New Reply Received - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 06:53:11 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  My Account  Ticket comment <div class="ydp9e8129cbyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">Dear Team,</div>
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<div dir="ltr">Thank you for your prompt reply.</div>
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<div dir="ltr">My shukran card number is the one which ends with 213 and I do not need any other. However, my concern is to link my accounts like all orders should reflect in the account with email address [email-masked] only. </div>
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<div dir="ltr">Like today when I ordered from Max i ordered using the email address [email-masked].</div>
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<div dir="ltr">Hope my email and concern is cleared to you.</div>
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<div dir="ltr">Regards, </div>
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<div dir="ltr">Maha</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, 25 December 2022 at 10:30:18 am GMT+4, Max &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Maha,</div>
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<div dir="ltr">Thank you for contacting us and choosing us to serve you.<br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">Please accept our full apology for the inconvenience caused to you.</span>
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<div><span dir="ltr" style="font-size:14px">Please note that the option of merging two Shukran cards is not possible.</span></div>
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<div><span dir="ltr" style="font-size:14px">We would like to inform you that after checking, we found that the Shukran card No 1800000466384206 is linked to the new email <a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a> and Shukran card No 1800000288234213 linked to the old email <a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a>.</span></div>
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<div><span dir="ltr" style="font-size:14px">In the event that you wish to link a Shukran card to a specific account, please re-contact us and inform us of that, so that we can fully assist you.</span></div>
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<div><span dir="ltr" style="font-size:14px">Thank you for your cooperation and for shopping with us, and we are looking forward to serving you later.<br><span style="font-size:14px"><br></span><span style="font-size:14px">Happy to help you please contact us for any further questions.</span><br><br></span></div>
<div style="margin-top:0px" dir="ltr">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, Noto Sans, sans-serif, Apple Color Emoji, Segoe UI Emoji, Segoe UI Symbol, Noto Color Emoji;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5502092