Subject: Ticket Assigned - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 20 Dec 2022 06:15:41 +0000

Hi Zeina Abdeen,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Dear Sir, Good day to you, We placed one order on 18th December, order # 9406245884.  We received SMS message , we will notify when it is ready for collection, Payment for order is 9406245872, after 1 hr we received a message, payment for 9406245872,  not processed successful, do again, we did it again next day.Order # 9406375190.  After 3 hrs, we received message order # 9406245884 is ready for collection. This is the first order #. I have paid twice,  Are you giving 2 sets of stuff, I want only one set. Please return the second payment.

Thanks and regards,

Manson Koola Jacob https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5482899