Subject: New Reply Received - Landmark Group
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 09:32:15 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div dir="auto">I was using the website for years but today i tried the App and the same problem faced.. </div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, December 19, 2022 9:22:10 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5476153] - Landmark Group
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<div dir="ltr">​Hi Aisha,<br>
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Thank you for reaching out to us and giving us the opportunity to help you.<br>
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</span><span style="font-size:14px">Please accept our full apologies for this inconvenience.</span><br>
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<div><span dir="ltr" style="font-size:14px">​We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
<span style="font-size:14px"><br>
</span><span style="font-size:14px">If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</span><br>
<span style="font-size:14px">- email address :</span><br>
<span style="font-size:14px">- Country of access</span><br>
<span style="font-size:14px">- type of device used</span><br>
<span style="font-size:14px">- Application version.</span><br>
<span style="font-size:14px">- System version</span><br>
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</span><span dir="ltr" style="font-size:14px">We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</span></span></div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Splash </span>Support
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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044007459473'>1000011177.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5476153