Subject: New Reply Received - bag - benetton delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 08:40:51 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  bag - benetton delivery  Ticket comment <div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">which branch can i exchange it? is it possible to change it to different style of bag?</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, December 19, 2022 12:37 PM<br>
<b>To:</b> Sales Executive H16 &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5479261] - bag - benetton delivery
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<div dir="ltr">Hi ​Jorshinelle,</div>
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<div dir="ltr">Thank you for shopping with us.</div>
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<div dir="ltr">Please accept our apologies for the inconvenience caused to you.<br>
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Currently, you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the
<span class="" dir="ltr">​</span>delivery date providing that the item is available in the store.<br>
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Wrong products delivered cannot be exchanged, however, a return and refund can be done.</div>
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<div dir="ltr">And if you would like us to create a return request on your behalf, we kindly ask you to contact with us again so that we can assist you accordingly.<br>
<span style="font-size:14px"><br>
</span><span style="font-size:14px">We thank you for choosing us, and we look forward to serving you later.</span><br>
<span style="font-size:14px"><br>
</span><span style="font-size:14px">We are pleased to assist you, do not hesitate to contact us if you have any other questions.</span>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Centrepoint </span>Support
 Team.</div>
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<a href="https://horizonoman.com/" target="_blank" rel="noreferrer"><img alt="Logo" height="50" width="200" style="width:200px; height:50px; border:0" src="https://ia601500.us.archive.org/0/items/picture-1_202112/Picture1.png"></a>
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<span style="font-family: Arial, sans-serif; color:#3c3c3b">Sales Executive | </span>
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<span style="font-family: Arial, sans-serif; color:#3c3c3b"><span style="font-weight:bold">M:
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<span style="font-family: Arial, sans-serif; color:#3c3c3b"><span style="font-weight:bold">E:
</span>[email-masked]</span> </td>
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<span style="font-family: Arial, sans-serif; color:#3c3c3b">Horizon L.L.C.</span>
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<td style="padding-top:10px; vertical-align: bottom"><span style="display:inline-block; height:22px"><span><a href="https://www.facebook.com/horizonfitnessoman/" target="_blank" rel="noreferrer"><img alt="Facebook icon" width="20" height="20" style="border:0; height:25px; width:26px" src="https://ia601404.us.archive.org/7/items/insta_20211215/fb.png"></a> </span>
<span><a href="https://www.linkedin.com/authwall?trk=bf&amp;trkInfo=AQGRIw-st8024wAAAX0xfErogHWsb0__d2mWTk5Fbu7MT3kub10UmaNCNSl511gLz9gT8zOM24c5asH-VhKEIDCzs5N-bhD7lzaEdJBP_y3dOpXVp_djFve3oWgxtnHwXfpBD-w=&amp;originalReferer=&amp;sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhorizonoman" target="_blank" rel="noreferrer"><img alt="LinkedIn icon" width="20" height="20" style="border:0; height:25px; width:26px" src="https://ia601404.us.archive.org/7/items/insta_20211215/in.png"></a> </span>
<span><a href="https://www.instagram.com/horizonfitness/" target="_blank" rel="noreferrer"><img alt="Instagram icon" width="20" height="20" style="border:0; height:25px; width:26px" src="https://ia601404.us.archive.org/7/items/insta_20211215/insta.png"></a> </span>
<span><a href="https://www.horizonoman.com" target="_blank" rel="noreferrer"><img alt="Instagram icon" width="20" height="20" style="border:0; height:25px; width:26px" src="https://ia601404.us.archive.org/7/items/insta_20211215/web.png"></a> </span>
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<a href="https://www.horizonoman.com" target="_blank" rel="noreferrer"><img alt="Banner" width="500" style="width:600px; height:auto; border:0" src="https://ia801500.us.archive.org/0/items/picture-1_202112/Picture2.png"></a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5479261