Subject: Note Added - [#5283533] لم اجد اي تجاوب من قبل سنتربوينت البحرين فرع مجمع الستي سنتر المنامة
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Dec 2022 11:02:41 +0000

Hi ,    Sanjeewa Indragith added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5283533    Subject:  لم اجد اي تجاوب من قبل سنتربوينت البحرين فرع مجمع الستي سنتر المنامة   Requester: aziz saud    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">This Case Was Sorted and attached the Mail copy from Credimax
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:black'>Regards,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Sanjeewa Indragith
</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>Operation Incharge - BCC</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:5.0pt;font-family:"Gill Sans MT",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Mobile:
</span><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>+973 33322059<span style="color:#BF8F00"></span></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-left:.75pt">
<span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Email :</span><span style='font-size:10.0pt;font-family:"Helv",sans-serif;border:none windowtext 1.0pt;padding:0in'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, December 14, 2022 1:21 PM<br>
<b>To:</b> Sanjeewa Indragith &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5283533] - لم اجد اي تجاوب من قبل سنتربوينت البحرين فرع مجمع الستي سنتر المنامة</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a id="OWAAMF92CE9223E30404CA01B45974AF4AA20" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanjeewa</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Confirm it the below issue is resolved. Update once done.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Customer's name: Aziz Saud</div>
<div></div>
<div></div>
<div class="MsoNormal">Customer's contact number: +966503854321</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">
<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzQyMDAxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9xqO_lyTcacT-jeKzmQgfS2Y-euTfUIqHNqx-uhQwPA" data-id="2044007420018" alt="Logo

Description automatically generated"><b><span style="font-size:12.0pt"></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Sanjeewa Indragith &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 23, 2022 2:34 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5283533] - لم اجد اي تجاوب من قبل سنتربوينت البحرين فرع مجمع الستي سنتر المنامة</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear Ziana </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Details send to the Credimax Team and waiting for the reply </div>
<div>
</div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:black'>Regards,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Sanjeewa Indragith
</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>Operation Incharge - BCC</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:5.0pt;font-family:"Gill Sans MT",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Mobile:
</span><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>+973 33322059<span style="color:#BF8F00"></span></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-left:.75pt">
<span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Email :</span><span style='font-size:10.0pt;font-family:"Helv",sans-serif;border:none windowtext 1.0pt;padding:0in'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 23, 2022 9:55 AM<br>
<b>To:</b> Sanjeewa Indragith &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5283533] - لم اجد اي تجاوب من قبل سنتربوينت البحرين فرع مجمع الستي سنتر المنامة</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please assist us with this.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Customer's name: Aziz Saud</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Customer's contact number: +966503854321</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue description: The customer purchased some items from (CP Bahrain City Centre - Manama, Bahrain) on 23/08/2022, and he returned some items the second day, and the
 store team informed him that he will receive the refund within 30 days, but the customer said that he did not receive the amount, so please check and advise.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thanks for your help.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Ziena.</span></div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5283533:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044007420019'>attachment.eml</a>