Subject: New Reply Received - My order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 14:24:21 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  My order  Ticket comment <div>Hello 
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<div>Dear I still didn’t re Any SMS message </div>
<div>My mobile no. 50044103</div>
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<div>Please my flight in the evening I need to collect it within one hour <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 Dec 2022, at 3:41 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Linda,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">Please accept our apologies for the inconvenience caused.<br>
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</span><span style="font-size: 14px" dir="ltr">We see that you have placed your order on Dec 13, 2022 and the expected date to collect on 14-12-2022. you’ll receive an SMS and an email when your order is ready for collection.</span>
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<span dir="ltr" style="font-size: 14px">​</span><br>
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<div dir="ltr"><span dir="ltr" style="font-size: 14px">In the event that you do not receive any message or e-mail within the specified time, please re-contact us to assist you fully</span></div>
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<span dir="ltr" style="font-size: 14px">​</span><br>
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<div dir="ltr"><span dir="ltr" style="font-size: 14px">Also In case you are unable to collect it by yourself from the selected store, we suggest you asking someone else from your family or friends to collect it on your behalf. Kindly make sure he has his ID
 or Passport, during the pickup.  Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.</span></div>
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<span dir="ltr" style="font-size: 14px">​</span><br>
<span style="font-size: 14px">We thank you for your understanding and cooperation.</span><br>
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</span><span style="font-size: 14px" dir="ltr">Feel free to get in touch with us for further assistance.</span>
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Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support
 Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5461840