Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 11:16:04 +0000

Hi Zeina Abdeen,  The customer has responded to the ticket.  Returns  Ticket comment <div>Can I give the one who deliver the package the return because the package has not yet been delivered <br><br>
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<div dir="ltr">Sent from fufii<div><br></div>
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<div>On 7 Dec 2022, at 2:15 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Wafaa,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please accept our full apology for the inconvenience caused to you.<br><span style="font-size: 14px"><br></span><span style="font-size: 14px" dir="ltr">Please note that it is not possible to modify the order after it has been confirmed.​</span>
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<div dir="ltr"><span dir="ltr" style="font-size: 14px">We would like to inform you that you can only return your products to the nearest store within 14 days of receiving the order a. Please make sure you have the order invoice with you as it's needed in the store.<br><span style="font-size: 14px"><br></span><span style="font-size: 14px" dir="ltr">If you would like us to create a return request on your behalf for the item that you want to cancel, we kindly ask you to provide us with the names of the product as they are on the site so that we can assist you accordingly.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px">We thank you for choosing us, and we look forward to serving you later.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px">We are pleased to assist you, do not hesitate to contact us if you have any other questions.</span><br><br></span></div>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5427111