Subject: Ticket Assigned - Purchased School Bag
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Oct 2022 04:18:59 +0000

Hi shardul bhardwaj,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Purchased School Bag Good day.

I just want to let you know, I have purchased the school bag for my
daughter online under order number 9591132971 and received it last Friday
(21/10/2022). She hasn't used it yet only today (Monday), but
unfortunately, the bag zipper is immediately broken. Pls find attached
photos/video for your reference.

Is it possible to return or replace it? Kindly advise.

Best regards,

Victoria Delgado

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5045162