Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 13:40:11 +0000

Hi shardul bhardwaj,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Why showing 3 pieces left</div>
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<div>On Thu, 27 Oct 2022, 3:25 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">Hi Shuhaila,</font></font><br><br>Thank you for contacting us.<br> <br>We regret to inform you that the product ( Solid V-neck A-line Dress) from order No. (9592031608) has been cancelled due to our out of stock,  the order invoice has been adjusted. The order will be delivered within the specified time, and if you do not receive the order within the specified time, please contact us again in order to serve you to the fullest.<br>Thank you for your cooperation and shopping with us.<br> <br>We apologize for any inconvenience and thank you for your patience.<br> <br>Feel free to contact us for further assistance.<br> <br>yours thankful,<br>Centrepoint Support Team<br><br>
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                          <blockquote>
                            On
                            Thu, 27 Oct at  2:22 PM
                            <span>,  Shuhaila Shuhaila &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div dir="auto">Why cancel my order <div dir="auto">I don't want socks also </div>
<div dir="auto">Now showing 3 item left in size 16</div>
<div dir="auto">Why showing available in 3 pieces </div>
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<div>On Thu, 27 Oct 2022, 2:17 pm Shuhailavasil Shuhaila, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Why cancel my order </div>
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<div dir="ltr" class="gmail_attr">On Thu, 27 Oct 2022, 9:58 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<u></u>

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										Order 9592031608
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									<img style="border:0;margin:0" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">Download
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												<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" rel="noreferrer" target="_blank">
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												<a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">iPhone</a>
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<span>
													<a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Babyshop</a></span>
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													<a href="https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Lifestyle</a></span>
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													<a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Splash</a></span>
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													<a href="https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Shoe Mart</a></span>
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																												Sorry, we had to cancel part of your order.
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										Hi Shuhaila Shuhaila,
	                                 		                                 		unfortunately we had to remove some items from your Order
	                                 											  <span style="color:#00b9e5"> <a href="https://www.centrepointstores.com/ae/en/my-account/order/9592031608?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_ZERO_COST_AE_en" style="color:#00b9e5;text-decoration:none" rel="noreferrer" target="_blank">9592031608</a></span>.
										 	                                										<br><br>Here’s how your refund works: 
										                                
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												 	Cancelled Items	
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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																																				<a href="https://www.centrepointstores.com/ae/en/p/164142391?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_ZERO_COST_AE_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://media.centrepointstores.com/i/centrepoint/5533382-HQ124746-SP22130122_05-2100.jpg?v=1&amp;fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  SPLASH  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Solid V-neck A-line Dress with 3/4 Sleeves and Belt  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Brown</td>
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																		 																		        	      Size: 
																		        	     																		        	     16

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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 AED 65
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				            <strong>TOTAL:</strong>
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				            <strong>AED 65</strong>
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				            <strong>Total Refund Amount</strong>
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				            <strong>AED 65</strong>
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				            Items that are cancelled or refunded are not eligible for Shukrans.
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					<td style="font-size:16px;font-weight:bold;color:#202020">Your refund:</td>
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<b>AED 58.5</b> will be refunded to Shukran Pay.</td>
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					<td style="font-size:14px;line-height:20px">Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your Shukran Pay.</td>
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													To learn more about how Shukran pay works, please visit our <a href="https://helpae.centrepointstores.com/en/support/home" style="color:#92979e;text-decoration:underline" rel="noreferrer" target="_blank">Help Centre.</a>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<strong>Connect with us</strong> on your favourite social network.</div>
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										<a href="https://twitter.com/centrepointme" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
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							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
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										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-MYCP (800-6927).</strong> <br>7 days a week, 24 hours a day</div>
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						<td align="left"><span style="font-size:11px;color:#848483">
								© 2022 Retail World Limited </span></td>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Privacy Policy</a>  |
						    <a href="https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_ZERO_COST_AE_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Terms &amp; Conditions</a>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044003460272'>Screenshot_20221027-173713_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5059135