Subject: New Reply Received - Fw: Urgent Refund Request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 10:40:07 +0000

Hi shardul bhardwaj,  The customer has responded to the ticket.  Fw: Urgent Refund Request   Ticket comment <div>Yes payment refunded 
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, November 17, 2022 2:32:15 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fw: Urgent Refund Request
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5271686</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5271686<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">shardul bhardwaj : </div>
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<div dir="ltr">Hi Engrmeer,</div>
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Thanks for contacting us.<br>
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We would like to inform you that it may take 7-14 working days to reflect the refund back on your card from the date of refund processed, depending upon your bank.</div>
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<div dir="ltr">May be the store person has told you the time of refund processed date. As it also takes 1-2 days in a quality check before the item is returned to the warehouse.<br>
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We request you to please be patient your refund will be updated soon.<br>
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Feel free to contact us for any other query.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5271686