Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 17 Nov 2022 09:44:14 +0000

Hi shardul bhardwaj,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Dear sir, <div dir="auto">   Kindly inform me which store available these items in Dubai. I will go to the store and exchange it.</div>
<div dir="auto">Thank you. </div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Jobin </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 17, 2022, 12:45 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi jobin,<br><br>Thank you for getting in touch with us.<br><br>We see that you want to exchange the splash item which you ordered from our website due to the sizing issue. <br><br>As per the policy, we do not offer online exchange of any items. However, we would suggest you to visit any nearby Centrepoint/splash store and get it exchanged from there providing that the same item is physically available in the store.<br><br>For online, we would recommend that you first return these shoes and then order a new one with the desired size.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5283024