Subject: RE: Late delivery request due to delivery vehicle accident
From: Luma AbuSharekh <[email-masked]>
To: Harsha Lasantha <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, Amala Raj <[email-masked]>, Anton Dilshan <[email-masked]>, Gopinath Janakiraman <[email-masked]>, HB Shj Feeder WH <[email-masked]>, hbaxd feederwh <[email-masked]>, hbpending uae <[email-masked]>, Homebox Delivery <[email-masked]>, ImranKhan <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <
Date: Thu, 20 Apr 2023 11:49:42 +0000

[email-masked]<mailto:[email-masked]>

CUSTOMER_NAME

IVRINV_NO

CUSTOMER_MOB

CUSTOMER_AREA

CUSTOMER_SUBZONE

SCH_SLOT

Sum of FIXING_TM

Call details

GANESH M.PRABHU

29020201152520230415

566833990

Liwan

Dubai

Slot2(14:00-18:00)

40

Cx is not responding to our call

MAHMUT MEKTEPLI

29002102385120230415

562431603

Liwan

Dubai

Slot2(14:00-18:00)

115

cx was informed - and he  accept

Mr Anthony teddy

29001603198820230415

971585769766

Liwan - Queue Point

Dubai

Slot3(18:00-20:00)

50

cx was informed - and he  accept

Mr. ANIRUDH PK

29072101777020230415

507084036

Liwan

Dubai

Slot2(14:00-18:00)

10

cx was informed - and he  accept cx asked ASAP

MS SAMIULLAH KHAN

29072101762620230414

503950720

Damac Hills 2

Dubai

Slot1(10:00-14:00)

50

cx was informed - and she  accept

MS VINU BALACHANDRAN K.T

29072101787320230415

508816473

Damac Hills 2

Dubai

Slot2(14:00-18:00)

25

Cx is not responding to our call

SHERIF ALATABANY

29002102383720230415

502181337

Damac Hills 2

Dubai

Slot2(14:00-18:00)

45

cx was informed - and he  accept cx want it before 8;30pm

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Harsha Lasantha [mailto:[email-masked]]
Sent: Thursday, April 20, 2023 2:25 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: Abdul Hameed Rasheed; Amala Raj; Anton Dilshan; Gopinath Janakiraman; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen
Subject: Late delivery request due to delivery vehicle accident

Dear Team,

Due to delivery vehicle accident team not able to reach on time for below customers. Please inform to customers & convince them to receive the late delivery.

CUSTOMER_NAME

IVRINV_NO

CUSTOMER_MOB

CUSTOMER_AREA

CUSTOMER_SUBZONE

SCH_SLOT

Sum of FIXING_TM

GANESH M.PRABHU

29020201152520230415

566833990

Liwan

Dubai

Slot2(14:00-18:00)

40

MAHMUT MEKTEPLI

29002102385120230415

562431603

Liwan

Dubai

Slot2(14:00-18:00)

115

Mr Anthony teddy

29001603198820230415

971585769766

Liwan - Queue Point

Dubai

Slot3(18:00-20:00)

50

Mr. ANIRUDH PK

29072101777020230415

507084036

Liwan

Dubai

Slot2(14:00-18:00)

10

MS SAMIULLAH KHAN

29072101762620230414

503950720

Damac Hills 2

Dubai

Slot1(10:00-14:00)

50

MS VINU BALACHANDRAN K.T

29072101787320230415

508816473

Damac Hills 2

Dubai

Slot2(14:00-18:00)

25

SHERIF ALATABANY

29002102383720230415

502181337

Damac Hills 2

Dubai

Slot2(14:00-18:00)

45

Thanks & Regards,

  Harsha Lasantha
  Associate - COD
  T   :  +971 4 8215808
  M :  +971 565014479
  E  :  [email-masked]<mailto:[email-masked]>
  DWC Warehouse, Building Number : 3
  Dubai, UAE.
  www.homeboxstores.com<http://www.homeboxstores.com/>

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