Subject: RE: Wrong commitment
From: Amala Raj <[email-masked]>
To: crys_hb <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Wed, 19 Apr 2023 12:27:35 +0000

Dear team
not possible to do delivery at that time kindly make it possible now or reschedule as per available date

regards
redeemer

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Wednesday, 19 April 2023 4:21 PM
To: Amala Raj <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]
Cc: HBUAE DELIVERY <[email-masked]>
Subject: RE: Wrong commitment
Importance: High

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Team,

Customer asked the delivery team  to come back after 7PM, so she can provide COD amount.
Kindly check if its possible, and do the needful.

Order NO. 9424711110

Best Regards,
Ayat Alkhaldi

________________________________________
From: Amala Raj [[email-masked]]
Sent: Wednesday, April 19, 2023 3:16 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: Wrong commitment

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4828848

4/19/2023 4:15:42 PM

9424711110

Zayed Abdulla

509663422

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Ramesh Narayanan

UAE

cx dont havce money to pay cod amount kinldy check with cx

-

-

-

256212

19-Apr-2023

Regards
Redeemer Fernando
Associate
Landline: 04821 5925
Mobile: 052 210 1797

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