Subject: New Reply Received - Do not missing!
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 08:45:18 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Do not missing!  Ticket comment <div class="reply-body">
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<div>Hello sir, attched our product catalog for you on 27th March before, do not you received it? Pls check again, thanks.</div>
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<div dir="ltr"><strong><span style="font-size: 15px"><span style="color: #236fa1; font-family: verdana, geneva"><em><u><span style="font-size: 12px">                                      </span>                                         </u></em></span></span></strong></div>
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<div><span style="font-size: 14px"><em><strong>Santty                    </strong></em><em><strong>     <img id="insert_img_1681794891812" class="xiaoman_kuai_inner_img" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcxODY2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QPaWzHr7WtSmjf4eCc2eiAoO9GxvLBmZlYnVEiQ3Pjw" data-id="2044017718667" width="80" height="45"></strong></em></span></div>
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<div><span style="font-size: 14px"><em><strong>Senior Sales Manager</strong></em></span></div>
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<div><strong><em><img id="insert_img_1681796771307" class="xiaoman_kuai_inner_img" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcxODY2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZI0nznwOwnpmJuhGQ_ObV24S_MUfZq7QvHPKthXHFWw" data-id="2044017718668" width="16" height="13">:   <span style="text-decoration: underline; font-size: 11px">[email-masked] </span></em></strong></div>
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<div><span style="font-size: 11px"><strong><em><img id="insert_img_1681796789833" class="xiaoman_kuai_inner_img" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcxODY2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vI0aIqcjyS4vmVjxKteZNTJErh1fBZIKlqr1mq0nVo4" data-id="2044017718669" width="12" height="20">:  <span style="text-decoration: underline">       18961212879<span style="font-family: Calibri">    </span><span style="font-family: Calibri">              </span></span></em></strong></span></div>
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<div><span style="font-size: 11px"><strong><em><img id="insert_img_1681796853557" class="xiaoman_kuai_inner_img" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcxODY3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.to98MqH1sqbCQGSGQYlqDFtOme8YYUEhDpbFaRWiNSA" data-id="2044017718670" width="18" height="17">:  </em></strong><span style="text-decoration: underline"><strong><em>Chan</em></strong><strong><em>gzhou Qinwang Smart Home Co.,Ltd</em></strong></span></span></div>
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<div>From:  Home Box &lt;<a style="color: #1e7bf9; text-decoration: none" href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<strong>Send time: </strong> Wednesday, April 19, 2023 03:23 PM</div>
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<strong>To: </strong> <a style="color: #1e7bf9; text-decoration: none" href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
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<strong>Subject: </strong> Do not missing!</div>

<div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">
<div>Dear Customer,</div>
<div>This email concerns your Customer Service case # 6103344</div>
<div>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div>Looking forward to your response.</div>
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<span>-</span>——</div>
<div>Ali Adil :</div>
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<div dir="ltr">Hi Santty,<br><br>Thank you for contacting us.<br><br>Kindly provide us with the catalogue in PDF format so we can forward it to the respective team.<br><br>We are looking forward to hear from you.<br><br>Your Friends,<br>The Homebox Support Team</div>
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<br><span style="font-size: 0px; font-family: 'fdtktid'; min-height: 0px; height: 0px; opacity: 0; max-height: 0px; line-height: 0px; color: #ffffff">6103344:1125156</span>
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<img id="t_r_a_c_k_i_m_g_v_4" style="height: 1px !important; max-height: 1px !important; max-width: 1px !important; width: 1px !important" src="https://2e0569a.chasersuner.com/bf870ec4-61d6-49d7-a7f2-e6c4b07f992b/t/kn0gfro8yTy5xRj8LFeIfxNTLBi1IX8Q1XqBdCfCIm60mWp95hlyPg%3D%3D.png">
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017718671'>CATALOG---CZQW.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103344