Subject: RE: Customer no answer / Sw/off
From: Luma AbuSharekh <[email-masked]>
To: Harsha Lasantha <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, Amala Raj <[email-masked]>, Anton Dilshan <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>, Gopinath Janakiraman <[email-masked]>, HB Shj Feeder WH <[email-masked]>, hbaxd feederwh <[email-masked]>, hbpending uae <[email-masked]>, Homebox Delivery <[email-masked]>, ImranKhan <
Date: Wed, 19 Apr 2023 08:45:06 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Harsha Lasantha [mailto:[email-masked]]
Sent: Wednesday, April 19, 2023 11:32 AM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: Abdul Hameed Rasheed; Amala Raj; Anton Dilshan; Gopinath Janakiraman; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen
Subject: Customer no answer / Sw/off

Dear Team,
Please find the below CRM & do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4827677

4/19/2023 12:31:02 PM

9426298572

Nouf Mubark

503007120

CTD Exceptions

Other - CTD Exception

Customer no answer / Sw/off

Closed

Harsha

UAE

Delivery team is unable to contact the customer as customer is not picking up calls

-

-

-

103152

19-Apr-2023

Thanks & Regards,

  Harsha Lasantha
  Associate - COD
  T   :  +971 4 8215808
  M :  +971 565014479
  E  :  [email-masked]<mailto:[email-masked]>
  DWC Warehouse, Building Number : 3
  Dubai, UAE.
  www.homeboxstores.com<http://www.homeboxstores.com/>

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