Subject: New Reply Received - 29030202208520220419 - Damaged WWD
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 04:36:38 +0000

Hi Ali Adil,  The customer has responded to the ticket.  29030202208520220419 - Damaged WWD  Ticket comment <div dir="auto">Can you please clarify what do you exactly mean by partial replacement?</div>
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<div>On Wed, Apr 12, 2023, 08:34 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">Hi Vidhi,<br><br>Thank you for shopping with us.<br><br>We apologise for the inconvenience caused.<br><br>Please note that, as per the report from the concerned team, we can only offer a partial replacement; we cannot offer a full replacement or a return since the item was used for a considerable period of time.<br><br>Please confirm the part replacement so we can inform the team to arrange a scheduled ASAP.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The support team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036796