Subject: New Reply Received - 9519488552 - Mattress inquiry
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 15:06:31 +0000 (UTC)

Hi Ali Adil,  The customer has responded to the ticket.  9519488552 - Mattress inquiry  Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzA4MzAwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ksayOo_9Ob7NSt08ntN9yH37pReOxI8_psaKEeqP6aw" data-id="2044017083000" style="max-width: 100%"></div>
<br>
</div>
<div dir="auto">It has 2 years limited warranty as mentioned </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 11 Apr 2023 at 7:04 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mohammad,<br><br>Thank you for shopping with us.<br><br>Thank you for reaching out to us and giving us the opportunity so serve you.<br><br>As we have checked, we see that you have placed an order #9519488552 on December 16, 2021, which includes 2 quantities of the item (iJoy Single Foam Mattress, 90x190x10 cm). Please note that this mattress does not have a warranty. The warranty would be mentioned on the product page on our website, but that is not the case with this mattress. <br><br>We are sorry, but no services will be provided. Please check the link below to find the item link:<br><a href="https://www.homeboxstores.com/ae/en/Kids-and-Youth/Mattresses/Single/HOME-BOX-iJoy-Single-Foam-Mattress---90x190x10-cm/p/161697724" rel="noreferrer" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>https://www.homeboxstores.com/ae/en/Kids-and-Youth/Mattresses/Single/HOME-BOX-iJoy-Single-Foam-Mattress---90x190x10-cm/p/161697724</a><br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

</div></blockquote>
<span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature">
<table style="direction:ltr;border-collapse:collapse"><tbody><tr><td>
<table cellpadding="0" cellspacing="0" style="border-collapse:collapse;font-family:Arial;line-height:1.15;color:#000"><tbody><tr><td style="padding:.01px 0.01px 0.01px 0px;vertical-align:top"><table cellpadding="0" cellspacing="0" style="border-collapse:collapse">
<tbody>
<tr><td style="line-height:1.2;padding:.01px 0.01px 12px 0.01px">
<span style="font-family:Arial;text-transform:initial;font-weight:bold"><span style="color:#646464;font-size:16px"> Mohammad I. Sobh </span></span><br><span style="font-size:13px;letter-spacing:0;font-family:Arial;text-transform:initial;font-weight:bold;color:#646464"> Senior Occupational Therapist </span>
</td></tr>
<tr><td style="padding:.01px;line-height:0"><table cellpadding="0" cellspacing="0" style="border-collapse:collapse">
<tbody>
<tr><td style="padding:.01px"><table cellpadding="0" cellspacing="0" style="border-collapse:collapse"><tbody><tr>
<td style="line-height:0;padding:.01px 0.01px 6px 0.01px"><table cellpadding="0" cellspacing="0" style="border-collapse:collapse;line-height:14px;font-size:12px;font-family:Arial"><tbody><tr><td style="padding:.01px;font-family:Arial;font-size:12px"><a href="tel:+971544481326" style="text-decoration:unset;font-size:12px;font-family:Arial" target="_blank" rel="noreferrer"><span style="line-height:1.2;color:#212121;font-family:Arial;white-space:nowrap;font-size:12px"> +971544481326 </span></a></td></tr></tbody></table></td>
<td style="line-height:0;padding:.01px 0.01px 6px 0.01px"><table cellpadding="0" cellspacing="0" style="border-collapse:collapse;line-height:14px;font-size:12px;font-family:Arial"><tbody><tr>
<td style="padding:0 6px"><span style="font-family:Arial;font-weight:bold;font-size:12px;color:#212121;vertical-align:2px"> | </span></td>
<td style="padding:.01px;font-family:Arial;font-size:12px"><a href="mailto:[email-masked]" style="text-decoration:unset;font-size:12px;font-family:Arial" target="_blank" rel="noreferrer"><span style="line-height:1.2;color:#212121;font-family:Arial;white-space:nowrap;font-size:12px"> [email-masked] </span></a></td>
</tr></tbody></table></td>
</tr></tbody></table></td></tr>
<tr><td style="padding:.01px"><table cellpadding="0" cellspacing="0" style="border-collapse:collapse"><tbody><tr><td style="line-height:0;padding:.01px 0.01px 6px 0.01px"><table cellpadding="0" cellspacing="0" style="border-collapse:collapse;line-height:14px;font-size:12px;font-family:Arial"><tbody><tr><td style="padding:.01px;font-family:Arial;font-size:12px"><a href="https://maps.google.com/?q=UAE,+Abu+Dhabi" style="text-decoration:unset;font-size:12px;font-family:Arial" target="_blank" rel="noreferrer"><span style="line-height:1.2;color:#212121;font-family:Arial;white-space:nowrap;font-size:12px"> UAE, Abu Dhabi </span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr>
</tbody>
</table></td></tr>
</tbody>
</table></td></tr></tbody></table>
<table cellpadding="0" cellspacing="0" border="0" style="max-width:600px;width:100%"><tbody><tr><td style="line-height:0"></td></tr></tbody></table>
</td></tr></tbody></table>
<div style="width:auto;padding-top:2px;font-size:10px;border-top-width:1px;border-top-style:solid;border-top-color:rgb(238,238,238);margin-top:18px;display:table;direction:ltr;line-height:normal;border-spacing:initial"><div style="padding-top:2px"><a href="https://www.wisestamp.com/create-own-signature/?utm_source=promotion&amp;utm_medium=signature&amp;utm_campaign=create_your_own&amp;srcid=" style="color:#000;text-decoration:none" target="_blank" rel="noreferrer">Create your own <span style="color:#a50310">email signature</span></a></div></div>
<img src="https://tracy.srv.wisestamp.com/px/6592084999012352.png" alt=""><table cellspacing="0" cellpadding="0"><tbody><tr><td style="height:1px!important;width:1px!important;font-size:0!important" width="1">‌</td></tr></tbody></table>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6034379