Subject: RE: Customer not available
From: Homebox IbnMA <[email-masked]>
To: Amal Aldughmi <[email-masked]>, Homebox Delivery <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Sat, 8 Apr 2023 07:20:34 +0000

Dear Team ,

As pr CX , No one called them 1 hour prior to receive delivery , they’re living in different place .
Pls do needful for 14 April , Slot 1 .
Request CRM : 4791151

[A close up of a sign  Description automatically generated]

  Shanky Rathore
  Store Inventory Controller
  T   :  +971 45146469
  M : 971 585978623
  E   :  [email-masked]<mailto:[email-masked]>
  Ibn Battuta Mall, Dubai
  UAE
 www.homeboxstores.com<http://www.homeboxstores.com/>

From: Amal Aldughmi <[email-masked]>
Sent: Friday, 7 April 2023 7:04 PM
To: Homebox Delivery <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; [email-masked]; Homebox IbnMA <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Subject: RE: Customer not available

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear team,

Best Regards,

Amal
From: Homebox Delivery [mailto:[email-masked]]
Sent: Friday, April 7, 2023 5:56 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>; Homebox IbnMA
Cc: HBUAE DELIVERY
Subject: Customer not available

Dear team
Kindly find the crm and do the needful
Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4790560
4/7/2023 6:55:40 PM
29020610259520230330
Maria Leo
971509196786
CTD Exceptions
Operational - Logistic
Customer not available
Closed
Nilesh Rathnayaka
UAE
team again check with cx not available to receive cx asked to another day, kindly check and reschedule the delivery

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-
-

257622
07-Apr-2023

Regards
Redeemer
04821 5925

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com