Subject: Note Added - [#6103553] Product Inquiry
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 06:09:14 +0000 (UTC)

Hi ,    Zulema Pereira added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103553    Subject:  Product Inquiry   Requester: Natanya    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal"><span lang="en-AE">Its 2.5 cm</span></div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Dimensions</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Enquiry</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Item Name</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt;background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">and Code : 164626171 - - Meadow Wire Garden Fencing Mesh - 100x500 cm</span></b></div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Product</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Link:
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<span class="MsoHyperlink"><b><span style="font-size:10.5pt;font-family:Roboto"><a href="https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q" rel="noreferrer">https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q</a></span></b></span><span style="font-family:-apple-system"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx</span></strong><strong><span lang="en-AE" style="font-family:Roboto;color:#183247"></span></strong>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">wants to know the dimensions of the holes (1 hole).</span></strong></div>
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<div>From: Neha Agarwal &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, April 19, 2023 10:08 AM<br>
<b>To:</b> Mohamed Ansari &lt;[email-masked]&gt;; Zulema Pereira &lt;[email-masked]&gt;; Ullas Unnikrishnan &lt;[email-masked]&gt;; Taha Parvez &lt;[email-masked]&gt;<br>
<b>Cc:</b> Samvedana Anand &lt;[email-masked]&gt;; Faizal Maradeya &lt;[email-masked]&gt;; Qusra Kulsum &lt;[email-masked]&gt;; Himani Nayal &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#6103553] - Product Inquiry</div>
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<div class="MsoNormal"><span lang="en-AE">Dear Zulema,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Its 2.5 cm</span></div>
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<div class="MsoNormal"><span lang="en-AE">  Regards,</span></div>
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<span style="font-size:12.0pt"><img width="256" height="150" style="width:2.6666in;height:1.5625in" id="Picture_x0020_28" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcxMDQzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WniNLJ_D1-tVVl6o9x2-Lq8_V0hVgqUhLT_CZOkHvVk" data-id="2044017710432"></span><span style="font-size:12.0pt"></span>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Neha Agarwal</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#5F5F5F">Buyer – Ecommerce</span></b></div>
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<b><span style="font-size:10.0pt;color:#5F5F5F">Homeware Textiles</span></b><b><span style="font-size:10.0pt;color:black"></span></b>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">D  :  +971 4 5172439</span></div>
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<span style="font-size:8.0pt;color:#7F7F7F">E   :  </span><u><span style="font-size:8.0pt;color:#0563C1"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></u><span style="font-size:8.0pt;color:#7F7F7F"></span>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">P.O.Box 282028, UAE</span></div>
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<u><span style="font-size:8.0pt;color:#0563C1"><a href="http://www.homeboxstores.com/" title="Original URL:
http://www.homeboxstores.com/

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<b>From:</b> Neha Agarwal <br>
<b>Sent:</b> Tuesday, 18 April 2023 1:13 PM<br>
<b>To:</b> Mohamed Ansari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ullas Unnikrishnan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Taha Parvez &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Samvedana Anand &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qusra Kulsum &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Himani Nayal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6103553] - Product Inquiry</div>
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<div class="MsoNormal"><span lang="en-AE">Dear Ansari,</span></div>
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<div class="MsoNormal"><span lang="en-AE">This is not our product. This is under </span></div>
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<div class="MsoNormal"><span lang="en-AE">  Regards,</span></div>
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<span style="font-size:12.0pt"><img width="256" height="150" style="width:2.6666in;height:1.5625in" id="Picture_x0020_27" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcxMDQzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WniNLJ_D1-tVVl6o9x2-Lq8_V0hVgqUhLT_CZOkHvVk" data-id="2044017710432"></span><span style="font-size:12.0pt"></span>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Neha Agarwal</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#5F5F5F">Buyer – Ecommerce</span></b></div>
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<b><span style="font-size:10.0pt;color:#5F5F5F">Homeware Textiles</span></b><b><span style="font-size:10.0pt;color:black"></span></b>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">D  :  +971 4 5172439</span></div>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">T   :  +971 4 5172300</span></div>
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<span style="font-size:8.0pt;color:#7F7F7F">E   :  </span><u><span style="font-size:8.0pt;color:#0563C1"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></u><span style="font-size:8.0pt;color:#7F7F7F"></span>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal"><span style="font-size:8.0pt;color:#7F7F7F">P.O.Box 282028, UAE</span></div>
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<u><span style="font-size:8.0pt;color:#0563C1"><a href="http://www.homeboxstores.com/" title="Original URL:
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<b>From:</b> Mohamed Ansari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 18 April 2023 1:04 PM<br>
<b>To:</b> Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Neha Agarwal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ullas Unnikrishnan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Taha Parvez &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Samvedana Anand &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qusra Kulsum &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Himani Nayal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6103553] - Product Inquiry</div>
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<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAMDA7D75EB90BE4C6D94A383CB7DDC4EDE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Neha Agarwal</span></a>,
<a id="OWAAM2F3B54E4516B4F6EAB009D44E379B65D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ullas Unnikrishnan</span></a>,
<a id="OWAAMBF19A8EBEA9C49799B306B79D4615E15" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Taha Parvez</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Please help for below query.</span></div>
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<div class="MsoNormal"><b><span style="font-size:8.0pt;font-family:Futura;color:black">MOHAMED THAMIMUL ANSARI</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:8.0pt;font-family:Futura;color:#5F5F5F">Buying Assistant –
<a href="https://www.homeboxstores.com/ae/en/c/hbxbedroom-walldecor" title="Wall Dècor" rel="noreferrer">
<span style="color:#5F5F5F;background:white">Décor</span></a></span></b></div>
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<div class="MsoNormal"><span style="font-size:8.0pt;font-family:Futura;color:#7F7F7F">T   :  +971 4 517 2300</span></div>
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<span style="font-size:8.0pt;font-family:Futura;color:#7F604F">D</span><span style="font-size:8.0pt;font-family:Futura;color:#7F7F7F">  :  +971 4517  2309</span>
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<div class="MsoNormal"><span style="font-size:8.0pt;font-family:Futura;color:#7F7F7F">Landmark Tower, Dubai Marina,
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<div class="MsoNormal"><span style="font-size:8.0pt;font-family:Futura;color:#7F7F7F">P.O.Box 282028, UAE.</span></div>
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<span style="font-size:8.0pt"><a href="http://www.homeboxstores.com/" rel="noreferrer"><span style="font-family:Futura">www.homeboxstores.com</span></a></span><span style="font-size:10.0pt;font-family:Futura"></span>
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<b>From:</b> Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, April 18, 2023 12:59 PM<br>
<b>To:</b> Himani Nayal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Ansari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Samvedana Anand &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qusra Kulsum &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#6103553] - Product Inquiry</div>
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<div class="MsoNormal">Hi <a id="OWAAMD03DDB68482444D2BBBE9D42D9CD216C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohamed Ansari</span></a>
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<div class="MsoNormal">Please help for below query</div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Dimensions</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Enquiry</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Item Name</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt;background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">and Code : 164626171 - - Meadow Wire Garden Fencing Mesh - 100x500 cm</span></b></div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Product</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Link:
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<span class="MsoHyperlink"><b><span style="font-size:10.5pt;font-family:Roboto"><a href="https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q" rel="noreferrer">https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q</a></span></b></span><span style="font-family:-apple-system"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx</span></strong><strong><span lang="en-AE" style="font-family:Roboto;color:#183247"></span></strong>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">wants to know the dimensions of the holes (1 hole).</span></strong></div>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, April 18, 2023 12:58 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#6103553] - Product Inquiry</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103553" rel="noreferrer">#6103553</a> raised by Natanya ().</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Dimensions</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Enquiry</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt;background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">and Code : 164626171 - - Meadow Wire Garden Fencing Mesh - 100x500 cm</span></b></div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Product</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Link:
</span></b><span class="MsoHyperlink"><span lang="en-AE"></span></span>
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<span class="MsoHyperlink"><b><span style="font-size:10.5pt;font-family:Roboto"><a href="https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q" rel="noreferrer">https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q</a></span></b></span><span style="font-family:-apple-system"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx</span></strong><strong><span lang="en-AE" style="font-family:Roboto;color:#183247"></span></strong>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">wants to know the dimensions of the holes (1 hole).</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system;color:black"><br>
</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black"><br>
</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> Kindly</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">&amp; Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Ali Adil</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 18 Apr at 11:05 AM
<span class="separator">, Natanya &lt;&gt; wrote: </span></span><span class="separator"><span lang="en-AE"></span></span>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Natanya</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1049" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Good morning I have a product enquiry</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:38 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1048" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
 I am Hannah, your support Bot.</span>
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<span style="font-size:10.0pt;color:#3F3F46">مرحبا، شكراً للتواصل مع هوم بوكس! </span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">،
 أنا هانا، بوت الدعم الخاص بك</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:38 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">What language do you prefer?
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:38 AM, 18th Apr</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1046" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:38 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1045" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>️</span><span style="font-size:10.0pt;color:#3F3F46">
 Please enter your name</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:38 AM, 18th Apr</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Natanya</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:38 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1043" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span style="font-size:10.0pt;color:#3F3F46">Hello, what can we help you with today?
</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128129;&#127995;</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1 - For help placing a new order</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">2 - Offers and Promotions</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">3 - To check order or delivery status</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">4 - For questions about returns or refund</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">5 - For complaints</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">6 - Check Store Locations</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please reply with only a single digit corresponding to the option.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Example Please reply only "3" to check order or delivery status.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">At anytime during the conversation if you wish to come back to main menu, please reply "/0".</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:38 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Natanya</span></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:39 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1041" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I would love to help you place an order. To help you further, please select an option that best describes your question.
</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1 - Question about Size, dimension or product specifications</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">2 - Shipping, Delivery and Assembly service</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">3 - Availability of a product in physical store</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">4 - Items out of stock</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">5 - Payment options</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">6 - Technical issues while shopping online</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please reply only with single digit, like "3" if you want to learn to check availablity of a product in store options</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">At any point to go back to main menu please reply "/0"</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:39 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Natanya</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:39 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1039" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I will be happy to help you. To begin please let me know the name or link to the product that you have a question about.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:39 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Natanya</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q" rel="noreferrer">https://www.homeboxstores.com/ae/en/Decor-and-Furnishings/Home-Accessories/Novelties/HOMEBOX-Meadow-Wire-Garden-Fencing-Mesh---100x500-cm/p/164626171-HMBX08042022Q</a></span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:39 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1037" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you, and now please describe your question in detail in one message.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:39 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Natanya</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I need the dimensions of the mesh openings</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:40 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1035" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you. If you have finished entering information now please reply 1. Once you reply 1, I will begin processing your request.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:40 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Natanya</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:40 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1033" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you, I will now handover all of this information to a member of our Customer Support team to assist you.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:40 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1032" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Connecting to a member of our team may take a few minutes. Kindly wait, and we will be with you shortly.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:40 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_318770d623be043c145b51ff2e1587da8781e933cbda522c0d2e004a86e94ff9/img_4mpeeetj3r_bc55926d11d335790ff9bb3c2a9e97aeb2015b3dab32de18cc11d2201ceb9cee.jpeg"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hello, my name is Ali , Please give me a few moments while I review and process your request. I will get back shortly.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:44 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_318770d623be043c145b51ff2e1587da8781e933cbda522c0d2e004a86e94ff9/img_4mpeeetj3r_bc55926d11d335790ff9bb3c2a9e97aeb2015b3dab32de18cc11d2201ceb9cee.jpeg"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please note that the dimensions of the mentioned item are :</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Width (cm)<br>
500<br>
<br>
Length (cm)<br>
100</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:52 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_318770d623be043c145b51ff2e1587da8781e933cbda522c0d2e004a86e94ff9/img_4mpeeetj3r_bc55926d11d335790ff9bb3c2a9e97aeb2015b3dab32de18cc11d2201ceb9cee.jpeg"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:52 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Natanya</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cookies.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Yes I can see those dimensions, it’s the size of the holes I need to know</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:54 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_318770d623be043c145b51ff2e1587da8781e933cbda522c0d2e004a86e94ff9/img_4mpeeetj3r_bc55926d11d335790ff9bb3c2a9e97aeb2015b3dab32de18cc11d2201ceb9cee.jpeg"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I would like to inform you that we will forward your query to the concerned team and we will get back to you with an update as soon as possible. Kindly bear with us.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:00 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_318770d623be043c145b51ff2e1587da8781e933cbda522c0d2e004a86e94ff9/img_4mpeeetj3r_bc55926d11d335790ff9bb3c2a9e97aeb2015b3dab32de18cc11d2201ceb9cee.jpeg"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with at the moment ?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:00 AM, 18th Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_318770d623be043c145b51ff2e1587da8781e933cbda522c0d2e004a86e94ff9/img_4mpeeetj3r_bc55926d11d335790ff9bb3c2a9e97aeb2015b3dab32de18cc11d2201ceb9cee.jpeg"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Ali and have a wonderful day!</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:05 AM, 18th Apr</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/733367191936215" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
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</blockquote>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6103553:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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