Subject: RE: Wrong commitment 9426754890
From: Roaa Alismaeil <[email-masked]>
To: Harsha Lasantha <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, "Gopinath Janakiraman" <[email-masked]>, HB Shj Feeder WH <[email-masked]>, Anton Dilshan <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, hbaxd feederwh <[email-masked]>, hbpending uae <[email-masked]>, Homebox Delivery <[email-masked]>, ImranKhan <[email-masked]>, Mangalanathan Muthandi <MAN
Date: Tue, 18 Apr 2023 10:33:16 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Harsha Lasantha [mailto:[email-masked]]
Sent: Tuesday, April 18, 2023 1:18 PM
To: Anton Dilshan; crys_hb; [email-masked]; HomeBox Customercare UAE
Cc: Abdul Hameed Rasheed; Gopinath Janakiraman; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mangalanathan Muthandi; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen
Subject: RE: Wrong commitment 9426754890

Dear Team,
Please find the below CRM & do the needful,

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4824859

4/18/2023 2:16:58 PM

9426754890

Mohammad Mohebi

528922145

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Harsha

UAE

customer need delivery without fixing. please check & do the needful.

-

-

-

103152

18-Apr-2023

Thanks & Regards,

Harsha Lasantha
EXT: 04821 5808 | Mob: 0565014479

From: Anton Dilshan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 18 April 2023 1:29 PM
To: crys_hb <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Cc: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Gopinath Janakiraman <[email-masked]<mailto:[email-masked]>>; Harsha Lasantha <[email-masked]<mailto:[email-masked]>>; HB Shj Feeder WH <[email-masked]<mailto:[email-masked]>>; hbaxd feederwh <[email-masked]<mailto:[email-masked]>>; hbpending uae <[email-masked]<mailto:[email-masked]>>; Homebox Delivery <[email-masked]<mailto:[email-masked]>>; ImranKhan <[email-masked]<mailto:[email-masked]>>; Mangalanathan Muthandi <[email-masked]<mailto:[email-masked]>>; Mansoorullah Enayathullah <[email-masked]<mailto:[email-masked]>>; Murali Govindaraj <[email-masked]<mailto:[email-masked]>>; Soundar Rajan <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>
Subject: Wrong commitment 9426754890

Dear Team ,.

Please find the below Details and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4824559

4/18/2023 1:27:58 PM

9426754890

Mohammad Mohebi

528922145

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Anton Dilshan

UAE

Cx refused to pay the COD Charges , hence talk to Cx and let us know the Status

-

-

-

24595

18-Apr-2023

  Anton Dilshan
 Senior Supervisor - COD
  T   :  +971 4 8215806
  M :  +971 566814620
  E  :  [email-masked]<mailto:[email-masked]>
  DWC Warehouse, Building Number : 3
  UAE.
  www.homeboxstores.com<http://www.homeboxstores.com/>

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