Subject: RE: Wrong commitment#9423418199
From: Roaa Alismaeil <[email-masked]>
To: ImranKhan <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 18 Apr 2023 07:02:00 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: ImranKhan [mailto:[email-masked]]
Sent: Tuesday, April 18, 2023 9:52 AM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: Wrong commitment#9423418199

Dear Team,

Please check the below CRM & do the needful.

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4823907

4/18/2023 10:51:15 AM

9423418199

Amyrh Aldr'y

557873553

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Imran Khan

UAE

Refer CRM-4813807 pending delivery as per team customer was not available yesterday and as per team cx want pending next week kindly confirm with cx .

-

-

-

136213

18-Apr-2023

Thanks& Regards
Imran khan

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