Subject: New Reply Received - Store Household Purchase Complaint - 29021102273220230414
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 21:46:54 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Store Household Purchase Complaint  - 29021102273220230414  Ticket comment <div>just reminder <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">مُرسل من بريد Yahoo لجهاز iPhone</a><br><br>
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<div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0">بتاريخ السبت, أبريل 15, 2023, 00:05، DERASSMA AHMAD &lt;[email-masked]&gt; كتب:</div>
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<pre id="yiv6477593771tw-target-text" dir="ltr" style="font-size:24px;line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word;color:rgb(32, 33, 36)" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc">Dear Homebox Officials
I went to your branch in Fujairah and completed a purchase at 9:50, after returning home I found one of the products very bad and not good, I returned to the store at 11:15 pm, and after the lady in the store told my son that the return process would be done easily and in exchange for a valid voucher For six months, one of the employees, Mr. Jaber, intervened and refused to return.</span></pre>
<pre id="yiv6477593771tw-target-text" dir="ltr" style="font-size:24px;line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word;color:rgb(32, 33, 36)" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc"><pre id="yiv6477593771tw-target-text" dir="ltr" style="line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc">And when I told him that I would not take the product and would leave it and contact customer service, he tried to force me to take the product in an inappropriate manner, and said if you leave the product, you will not have anything for us, and he told the worker to throw it in the trash.</span></pre>
<pre id="yiv6477593771tw-target-text" dir="ltr" style="line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc"><pre id="yiv6477593771tw-target-text" dir="ltr" style="line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc">Please check the matter, and you can refer to the cameras in the store, and make sure of the improper handling method, knowing that I left the product in the store, and did not refund its price.<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzU5OTE2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.69wKM3jFWMw7Bb1ScsrUPmln1auCbvQ6NiyshFxsstc" data-id="2044017599169" alt="صورة داخلية" style="width:100%" class="yiv6477593771ymail-preserve-class yiv6477593771inline-image-guid-5D5447EE-03A2-4081-9EAC-32851256BC01 yiv6477593771rte-inline-saved-image"><div><br></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzU5OTE3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.d4TSUZnaHTk8iPk_hskGCuUNbIoWBYFPI1E0Nx99yIk" data-id="2044017599170" alt="صورة داخلية" style="width:100%" class="yiv6477593771ymail-preserve-class yiv6477593771inline-image-guid-FEA3E2AB-EB76-4FB6-9FF2-DB2ECA550F57 yiv6477593771rte-inline-saved-image"><div><br></div>
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<pre id="yiv6477593771tw-target-text" dir="ltr" style="line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc"><pre id="yiv6477593771tw-target-text" dir="ltr" style="line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc">While preserving my rights to consumer protection</span></pre>
<pre id="yiv6477593771tw-target-text" dir="ltr" style="line-height:32px;border:none;padding:10px 0px 10px 0.14em;position:relative;font-family:Roboto, Arial, sans-serif;overflow:hidden;width:382px;white-space:pre-wrap;word-wrap:break-word" class="yiv6477593771tw-data-text yiv6477593771tw-text-large yiv6477593771JgzqYd yiv6477593771RES9jf yiv6477593771tw-ta"><span lang="en" class="yiv6477593771Y2IQFc">Grateful </span></pre></span></pre></span></pre></span></pre>
<br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">مُرسل من بريد Yahoo لجهاز iPhone</a><br>
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