Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 08:09:08 +0000 (UTC)

Hi Ali Adil,  The customer has responded to the ticket.  Returns  Ticket comment <div>hi please find the images  we never open this we even ask the delivery guy if he can take it back with him.</div>
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<div>Thanks.<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId2565d7b6-acf6-4019-ab31-5df4e5aac16a" class="inline-image-global inlined-image-cid-2565d7b6-acf6-4019-ab31-5df4e5aac16a" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUzMDE5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l1QnjmKpoTkT2vf2fdkCdVto_L61Ve6S4CEimNrn8PA" data-id="2044017530195" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 17 Apr 2023 at 6:42, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3732175388"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Aiko,<br><br>Thank you for contacting us. <br><br>​We would be happy to help you. However, for us to check and investigate, we would need some more information. Please provide us with images of the mattress in its original packaging and the mismatch with the bed so we can check and assist you further.<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6085931