Subject: RE: Incomplete / Wrong address #29030204569320230410
From: Luma AbuSharekh <[email-masked]>
To: Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, Homebox Sccma <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 17 Apr 2023 07:44:12 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Monday, April 17, 2023 10:32 AM
To: Homebox Sccma; HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: Incomplete / Wrong address #29030204569320230410

Dear Team,

Please find the below CRM & do the needful,

Kindly convince the cx for partial delivery

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4820440

4/17/2023 11:27:06 AM

29030204569320230410

BAHAA ELDIN MOHAMED TAWFIEQ

0506413209

CTD Exceptions

Operational - Retail

Incomplete / Wrong address

Closed

Ramesh Narayanan

UAE

163891675 Lyon 120 x200 Bed-White Oak- As per Warehouse team received incomplete item box :3/4 so we can't deliver the item kindly convince the cx for partial delivery

-

-

-

256212

17-Apr-2023

[A close up of a sign  Description automatically generated]

Ramesh
Associate-COD
T :+971 4821 5817
M: +971 505761588
DWC Warehouse, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

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