Subject: Note Added - [#6035652] 9424638686 -Late Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 05:10:18 +0000 (UTC)

Hi ,    Adil Khan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035652    Subject:  9424638686 -Late Delivery   Requester: Sindhu Karthik    Note Content:   <div class="WordSection1">
<div class="MsoNormal">It’s handover to OLM.</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Adil Khan</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>MFC Operations – UAE</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>Mobile : +97150 8501638 |+971566035863</span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 16, 2023 12:33 PM<br>
<b>To:</b> Adil Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6035652] - 9424638686 -Late Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Reminder</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Adil,<br style="box-sizing: border-box">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Items Not Shipped</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> 9424638686 </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> FP040823002773<br>
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<strong><span style="font-family:Roboto">Items ID &amp; Name : </span></strong></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">1.</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> 164767760 - - Premia Stainless Steel Saucepan with Induction Base - 16 cm (1 QTY)<br>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">2.</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">161925540 - - Fashion Utility Storage Basket - Set of 5 (1 QTY)<br>
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<strong><span style="font-family:Roboto">Issue Description</span></strong>: Customer placed the order on (<b>Apr 6, 2023</b>), and the 2 items above are not delivered and are "READY_TO_SHIPPED" on the Hybris.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.V_FQeitUzzVXxAyUW2WbbDU1_r8ye18WROUFWRzudEU" data-id="2044017522225" alt="Image removed by sender."></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Note : Customer no longer wants these items and requested for cancellation.</span></strong><b><br>
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Kindly check and do the needful.</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 15 Apr at 12:03 PM
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Adil,</span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> 9424638686 </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> FP040823002773<br>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">1.</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> 164767760 - - Premia Stainless Steel Saucepan with Induction Base - 16 cm (1 QTY)<br>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">2.</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">161925540 - - Fashion Utility Storage Basket - Set of 5 (1 QTY)<br>
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<strong><span style="font-family:Roboto">Issue Description</span></strong>: Customer placed the order on (<b>Apr 6, 2023</b>), and the 2 items above are not delivered and are "READY_TO_SHIPPED" on the Hybris.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_40" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.V_FQeitUzzVXxAyUW2WbbDU1_r8ye18WROUFWRzudEU" data-id="2044017522225" alt="Image removed by sender."></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Note : Customer no longer wants these items and requested for cancellation.</span></strong><b><br>
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Kindly check and do the needful.</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Ali Adil</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 12 Apr at 12:12 PM
<span class="separator">, Vaishak Piriyarath &lt;[email-masked]&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear
<a id="OWAAMED26E7F6BB604CF681A1458CABFE3B9F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Adil Khan</span></a>,</span></div>
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 kindly coordinate with <a id="OWAAM45D41F00DBD843958D42BC30BF40B9FD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Adil Khan</span></a> on this</span></div>
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<span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book",serif;color:#7F7F7F;mso-fareast-language:EN-GB'>  M  :  +971503579313</span>
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</span><span style='font-family:"Gill Sans Nova Light",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span>
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http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book",serif;color:#7F7F7F;mso-fareast-language:EN-GB'>www.homeboxstores.com</span></a>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 12 April 2023 9:36 AM<br>
<b>To:</b> Vaishak Piriyarath &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6035652] - 9424638686 -Items Not Shipped </span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Vaishak,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Items Not Shipped</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> 9424638686 </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> FP040823002773<br>
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<strong><span style="font-family:Roboto">Items ID &amp; Name : </span></strong></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">1.</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> 164767760 - - Premia Stainless Steel Saucepan with Induction Base - 16 cm (1 QTY)<br>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">2.</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">161925540 - - Fashion Utility Storage Basket - Set of 5 (1 QTY)<br>
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<strong><span style="font-family:Roboto">Issue Description</span></strong>: Customer placed the order on (<b>Apr 6, 2023</b>), and the 2 items above are not delivered and are "READY_TO_SHIPPED" on the Hybris.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;border:solid windowtext 1.0pt;padding:0in"><img width="930" height="198" style="width:9.6875in;height:2.0625in" id="Picture_x0020_38" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.V_FQeitUzzVXxAyUW2WbbDU1_r8ye18WROUFWRzudEU" data-id="2044017522225" alt="Image removed by sender."></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Note : Customer no longer wants these items and requested for cancellation.</span></strong><b><br>
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Kindly check and do the needful.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Ali Adil</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 11 Apr at 9:00 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035652" rel="noreferrer">#6035652</a> raised by Sindhu Karthik (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Vaishak,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Items Not Shipped</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 9424638686 </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> ​FP040823002773</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Items</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">ID &amp; Name : </span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'><br>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">1.</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">164767760 - - Premia Stainless Steel Saucepan with Induction Base - 16 cm (1 QTY)</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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</span><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">2.</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">161925540</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">- - Fashion Utility Storage Basket - Set of 5 (1 QTY)</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Description</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">: Customer placed
 the order on (<b>Apr</b></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">6, 2023</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">),</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">and the 2 items above are not delivered and are "READY_TO_SHIPPED" on the Hybris.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'><br>
</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">​</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'><br>
</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;border:solid windowtext 1.0pt;padding:0in;background:white"><img width="930" height="198" style="width:9.6875in;height:2.0625in" id="Picture_x0020_37" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzUyMjIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.V_FQeitUzzVXxAyUW2WbbDU1_r8ye18WROUFWRzudEU" data-id="2044017522225" alt="Image removed by sender."></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Note : Customer no longer wants these items and requested for cancellation.</span></strong><b><br>
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Kindly check and do the needful. </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Ali</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Adil</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>6035652:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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