Subject: Note Added - [#6021035] 9423714262 - Wrong WWD/Color
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:21:32 +0000

Hi ,    crys_hb added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021035    Subject:  9423714262 - Wrong WWD/Color   Requester: Tmooh85    Note Content:   <div>Dear Team,<br><br>as ref#4812518<br>kindly note that the cx mentioned that even the team agreed that it is not the same and said that they will replace<br>please check and contact with the cx as urgently<br><br>Regards<br>Najwa<br>________________________________________<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>From: Mansoorullah Enayathullah [[email-masked]]<br>Sent: Monday, April 10, 2023 9:39 PM<br>To: Home Box; HB Warehouse; HBUAE DELIVERY<br>Cc: HomeBox Customercare UAE; crys_hb<br>Subject: RE: [#6021035] - 9423714262 - Wrong WWD/Color<br><br>Hi @Home Box&lt;mailto:[email-masked]&gt;<br><br>We will arrange the inspection ASAP.<br><br>Regards,<br>Mansoor<br><br>From: Home Box &lt;[email-masked]&gt;<br>Sent: Sunday, April 9, 2023 2:12 PM<br>To: HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>Cc: HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]<br>Subject: Fwd: [#6021035] - 9423714262 - Wrong WWD/Color<br><br><br>CAUTION: External email sender. Use care when clicking on links or opening attachments!<br>Hi Team,<br><br>Wrong WWD Delivered - Wrong Color<br><br>Order Number: 9423714262<br><br>CRM: 4795461<br><br>Issue Description: (Braxton 3-Seater Fabric Sofa - Beige) (2 qty)<br>Cx complained that grey sofas were delivered instead of beige. Kindly check and do the needful.<br><br>Thanks &amp; Regards,<br>Aws.<br>On Sun, 9 Apr at 2:10 PM , Home Box &lt;[email-masked]&lt;mailto:[email-masked]&gt;&gt; wrote:<br>مرحبا عميلنا العزيز,<br><br>شكرا لتواصلك معنا و منحنا الفرصة لخدمتك,<br><br>نعتذر منك عن الازعاج الحاصل,<br><br>لقد قمنا بتسجيل الشكوى رقم 4795461 للطلب 9423714262 و سوف يقوم فريقنا بالتواصل معك للتحقق من المشكلة خلال 2-3 أيام.<br><br>نرجو منك قبول اعتذارنا عن هذا.<br><br>أصدقائك,<br>فريق الدعم.<br><br>6021035:1125156<br>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a><br>
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