Subject: New Reply Received - 9426130019 - Dimensions issue / return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 05:40:33 +0000

Hi Ali Adil,  The customer has responded to the ticket.  9426130019 - Dimensions issue  / return  Ticket comment <div dir="auto">Just give me a refund. You guys are doing false advertisment.</div>
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<div>On Sat, Apr 15, 2023, 9:31 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Patrick,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused.<br><br>We are sorry to inform you that the correct dimensions of the sheets in your order are 90 x 190 x 20 cm. The same has been modified on the website.<br><br>We would like to inform you that the courier is out for pickup today. You can expect the courier team to contact you on (+971505954099) to arrange the pickup. Please keep your phone handy to receive the team call to avoid any delay.<br><br>At the time of return/collection we request you to please take a picture of the return item and attach the same in this email.<br><br>Refund may require 7-15 additional business days once your item is collected and reached warehouse, refund will go to the original mode of payment.<br><br> Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6058552